FAQ

SHOPPING INFORMATION
How Empeller Systems became one of the Top IT Companies in Dubai?
Empeller Systems started with a vision to provide cutting-edge IT solutions, focusing on high-quality servers, workstations, and laptops. Through a commitment to excellence, innovation, and customer satisfaction, the company quickly gained a reputation for reliability and performance. By partnering with top technology brands and delivering customized solutions to businesses, Empeller Systems grew into one of the top IT companies in Dubai . Now, the attention of the company to service and quality has cemented it in the forefront among the top of the region’s IT companies.
How many days does it take for delivery within UAE?
At Empeller Systems, we prioritize fast and reliable delivery across the UAE. Depending on your location and product availability, our standard delivery time is from 1 to 3 business days and we also offer express delivery options for urgent orders. Reason why Empeller systems is one of the Top IT Companies in Dubai.
Do you deliver products outside UAE?
Yes, Empeller Systems delivers products beyond the UAE to various international destinations. We have a trusted global shipping network that ensures safe and timely delivery. Whether you’re in the Middle East, Africa, or beyond, we provide secure and efficient shipping solutions. Contact us today to discuss your shipping requirements and get your products delivered wherever you are!
Do I receive an invoice for my order?
Yes, at Empeller Systems, we provide a detailed invoice for every order, including a complete breakdown of your order details, pricing, and tax information. This ensures transparency, easy record-keeping, and support claims. If you need a customized invoice or have specific billing requirements, our team is happy to assist.
PAYMENT INFORMATION
We accept a wide range of payment options including:
- Cash
Credit/Debit Cards (Visa, MasterCard, American Express)
PayPal
Bank Transfers
Local payment gateways (depending on your region)
At the moment, we do not offer installment payments. Full payment is required upfront before your product or service is processed or shipped.
The final price at checkout includes all applicable fees. However, for international orders, customs duties or import taxes may apply based on your country’s regulations.
Yes, we provide a detailed invoice with every order, suitable for business accounting and tax purposes.
Once an order is placed, the payment method cannot be changed. For more information, connect with the respective sales person or company’s accounts department.